Terms of Use
1. Introduction and Acceptance of Terms
Welcome to the website of Fulcrum Rehabilitation Services Inc. (“Fulcrum,” “we,” “our,” or “us”), accessible at www.fulcrumrehab.com (the “Website”).
By accessing or using this Website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue your use of the Website.
These Terms govern access to and use of the Website. They do not replace any separate written service agreement, procurement contract, confidentiality agreement, or other legally binding arrangement entered into with Fulcrum.
2. Purpose of the Website
The Website provides general information about Fulcrum Rehabilitation Services Inc., its professional services, operational approach, and potential collaboration arrangements.
Fulcrum is a Quebec-based Canadian company offering on-site assessment and treatment using an osteopathic approach, combined with targeted exercise-based support and rehabilitation-related services.
Our activities are directed primarily toward corporate, institutional, public-sector, and government organizations seeking professional support for musculoskeletal health, functional mobility, recovery, and return to activity.
The Website is intended to facilitate professional inquiries and provide information about our capabilities, service areas, and availability.
Information published on the Website is provided for general informational purposes only.
3. Acceptable Use
Visitors agree to use the Website lawfully, responsibly, and in accordance with these Terms of Use.
Users must not interfere with the Website's security, availability, functionality, or normal operation.
Unauthorized attempts to access restricted systems, introduce malicious software, collect information unlawfully, or misuse the Website are prohibited.
Fulcrum reserves the right to take reasonable measures to protect the Website and its users against unauthorized or harmful activities.
4. General Health and Professional Information
Information concerning assessment, osteopathic treatment, rehabilitation-related support, functional recovery, exercise, and return to activity is presented for general informational purposes.
Website content does not constitute an individualized medical diagnosis, treatment plan, clinical assessment, or professional recommendation.
The information provided is not intended to replace consultation with an appropriately qualified healthcare professional.
Individual circumstances, health conditions, operational demands, and applicable professional requirements may influence the suitability of particular services.
No professional or therapeutic relationship is established solely through accessing the Website or reviewing its content.
5. Professional Scope and Regulatory Requirements
Fulcrum describes its services according to its professional experience, operational capabilities, and intended service model.
The availability and scope of any service may depend on geographic location, applicable legislation, professional authorization requirements, contractual conditions, facility access, and other operational considerations.
Descriptions of services on the Website should not be interpreted as representations that a particular service is authorized, licensed, approved, or available in every Canadian province or territory.
Any professional credentials, registrations, or authorizations required for a specific engagement must be assessed and verified in accordance with applicable requirements.
Fulcrum does not represent that it holds any particular government accreditation, security clearance, professional licence, or institutional approval unless expressly and accurately stated.
6. Business Engagements and Procurement
Information presented on the Website may be relevant to organizations considering professional service arrangements with Fulcrum.
However, descriptions of capabilities, services, availability, or potential collaboration opportunities do not constitute a binding offer or commitment to provide services.
Any engagement remains subject to mutually accepted terms, operational feasibility, applicable regulatory requirements, and, where relevant, procurement procedures.
Formal service arrangements may address scope of work, deliverables, responsibilities, fees, scheduling, insurance, confidentiality, reporting requirements, and other contractual conditions.
Participation in a procurement process or communication with a government department does not imply endorsement, approval, preferred supplier status, or the award of a contract.
Where a separate written agreement is executed, that agreement governs the relevant service relationship. In the event of a conflict concerning contracted services, the applicable written agreement will prevail over these Website Terms.
7. Accuracy and Availability of Information
Fulcrum makes reasonable efforts to present clear, relevant, and accurate information.
Nevertheless, the Website may contain errors, omissions, outdated descriptions, or information that changes over time.
Service descriptions, operational capabilities, geographic availability, and other published details may be revised without prior notice.
To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis, without warranties regarding completeness, uninterrupted availability, or suitability for a particular purpose.
Visitors should contact Fulcrum directly to confirm information relevant to a potential engagement.
8. Intellectual Property
Unless otherwise indicated, the Website's content, including text, graphics, visual elements, logos, branding, documents, and original materials, belongs to Fulcrum Rehabilitation Services Inc. or is used with appropriate authorization.
Such materials may be protected under applicable Canadian intellectual property and copyright laws.
Visitors may access and review Website content for lawful personal, informational, or internal organizational purposes.
Reproduction, modification, redistribution, republication, or commercial exploitation of protected content requires prior written authorization, except where otherwise permitted by law.
Links to publicly accessible pages may be shared, provided they are not presented in a misleading manner or used to imply an unauthorized affiliation or endorsement.
9. Communications and Inquiries
The Website may provide contact forms, email links, and other means of communicating with Fulcrum.
Users are responsible for providing accurate and relevant information when submitting inquiries.
Submitting a contact form, sending an email, or requesting information does not automatically establish a contractual, professional, clinical, or fiduciary relationship.
Fulcrum is not obligated to accept every inquiry, proposal, or potential engagement.
Visitors should not transmit sensitive medical records, personal health information, classified information, or other confidential material through general Website contact forms.
Any exchange of sensitive information should occur through an appropriately authorized and secure process.
10. Privacy and Confidentiality
Fulcrum recognizes the importance of protecting personal information and maintaining appropriate confidentiality in professional and institutional environments.
The collection, use, disclosure, retention, and protection of personal information are addressed in our separate Privacy Policy, available at:
https://www.fulcrumrehab.com/privacy-policy
Specific contractual engagements may be subject to additional confidentiality, information security, recordkeeping, or privacy requirements.
These Terms of Use do not replace any obligations imposed by applicable privacy legislation or binding agreements.
11. Third-Party Websites and Links
The Website may contain links to external websites, government procurement platforms, institutional resources, or third-party service providers.
Such links are provided for convenience or informational purposes.
Fulcrum does not necessarily endorse, control, or assume responsibility for the content, availability, security, or privacy practices of external websites.
Visitors are encouraged to review the applicable terms and privacy policies of third-party services.
12. Website Security and Availability
Fulcrum makes reasonable efforts to maintain a functional and accessible Website.
However, uninterrupted availability cannot be guaranteed.
Access may occasionally be affected by maintenance, technical issues, network interruptions, cybersecurity incidents, or circumstances outside our reasonable control.
Fulcrum may modify, suspend, or discontinue Website features when necessary.
Visitors are responsible for maintaining appropriate security measures when accessing online services.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Fulcrum Rehabilitation Services Inc. disclaims liability for losses or damages arising from reliance on general Website information, technical interruptions, unauthorized third-party activities, or the inability to access the Website.
This limitation does not apply where liability cannot lawfully be excluded or restricted.
Nothing in these Terms excludes or limits rights, remedies, or responsibilities that cannot be waived under applicable law.
These Website Terms do not govern or limit liabilities arising under a separate executed service agreement unless that agreement expressly provides otherwise.
14. No Guarantee of Outcomes
References to functional improvement, mobility, recovery, rehabilitation-related support, or return to activity describe the general objectives of Fulcrum's services.
They do not constitute guarantees of particular clinical, occupational, financial, or operational outcomes.
Results may vary depending on individual circumstances, the nature of the engagement, applicable limitations, and other relevant factors.
Any performance criteria, service expectations, or contractual deliverables must be established separately where appropriate.
15. Changes to These Terms
Fulcrum may update these Terms of Use to reflect changes in its Website, operations, applicable legislation, or business practices.
Revised Terms will be published on this page with an updated revision date.
Changes apply prospectively from their publication unless otherwise stated and legally permitted.
Visitors are encouraged to review this page periodically.
16. Governing Law and Jurisdiction
These Terms of Use are governed by the applicable laws of the Province of Quebec and the federal laws of Canada applicable therein.
Subject to mandatory legal requirements and any applicable separate agreement, disputes concerning use of the Website will be addressed before courts having jurisdiction in Quebec.
Nothing in this provision overrides mandatory jurisdictional protections or the dispute resolution terms of a separate binding contract.
17. Contact Information
Questions concerning these Terms of Use may be directed to:
Fulcrum Rehabilitation Services Inc.
Attention: Laurent-Olivier Galarneau, D.O.
Founder & Director
Email:
info@fulcrumrehab.com
Website:
www.fulcrumrehab.com
For business inquiries or potential service arrangements, please visit our Contact page:
18. Acknowledgement
By continuing to use this Website, you acknowledge these Terms of Use, subject to applicable law.